What we collect, and what we don’t.

Who we are

This website is operated by Maslow Holdings Pty Ltd (ACN 672 433 519) (“we”, “us”), the constitution-governed and covenant-aligned company building shared infrastructure for community-owned financial institutions, on behalf of HAPPI — the intended stewardship architecture for relevant shared connective infrastructure. Our contact point for privacy matters is email us.

What we collect

We collect personal information only when you choose to give it to us by submitting a form on this site. Depending on the route you choose, this may include your name, work email, organisation, your country or jurisdiction, the kind of role or institution you represent, and the message you write to us.

We use a single, privacy-first analytics tool that we run on our own servers, to understand in aggregate how the site is used — for example how many people visit and which pages are most read. It uses no cookies, does not track you across websites or across separate visits, and does not build a profile of you as an individual. It records only non-identifying, aggregate information — the page visited, the site you arrived from, an approximate region, and a general device type — and it does not store your IP address or any identifier that singles you out. We use no advertising trackers and no third-party tracking scripts, and we never share or sell this information. One exception, and only if you send us something: while you are browsing, your browser keeps a short-lived note of your visit — the pages you have viewed, the site you arrived from, and any campaign tag in the link you followed. It is held only for that visit, in your browser’s per-tab storage, and it is discarded when you close the tab. If — and only if — you then submit a form, that note is sent with your enquiry so we can see it in context. We record the site you came from, not the page — that you arrived from LinkedIn, for example, rather than which post. It is not a cookie, it is not kept between visits, it cannot connect one visit to another, and it is never used to build a profile of you.

Beyond that anonymous, aggregate measurement and the per-visit note described above, visiting this site does not by itself collect personal information about you.

Why we collect it, and how we use it

We use the information you submit only to respond to your enquiry — to understand which kind of conversation you are starting, to reply personally, and to follow up where you have asked us to. Every enquiry is reviewed and answered by a person. Maslow’s systems may route, store, classify and help the team manage an enquiry, but they do not make the substantive response or relationship decision.

We do not sell your personal information. We do not share it for advertising. Form submissions are delivered to us via Web3Forms, which processes the submission in order to email it to us.

How long we keep it

We retain submitted contact details for as long as needed to respond to your enquiry and maintain the relationship it begins. We delete them on request at any time — use the contact point above.

Where it is stored

Form submissions are delivered to Maslow through the form service identified above and may be stored in Maslow’s email, access-controlled internal enquiry system and relationship-management records so the team can respond, maintain the resulting relationship and meet its governance and record-keeping obligations. These systems may use Google and Maslow-controlled infrastructure, including infrastructure that processes or stores data outside Australia. Access is limited according to role and operational need.

Your rights

You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it. Use the contact point above and we will respond within a reasonable period.

If you are in the European Union or the United Kingdom, the GDPR or UK GDPR may apply to our handling of your information. Where it does: our lawful basis for processing is your consent (you choose to submit the form) and our legitimate interest in responding to the enquiry you send us. You have the right to access, correct, or erase your personal information, to object to or restrict its processing, and to data portability. You may withdraw consent at any time, and you have the right to lodge a complaint with your local supervisory authority. To exercise any of these rights, use the contact point above.

Complaints

If you are concerned about how we have handled your personal information, contact us first (using the contact point above) and we will work with you to resolve it. If you are not satisfied with our response, you can complain to the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

Changes

We may update this policy as HAPPI’s structure is finalised — including when the Foundation is registered — and as our practices change. The date at the top of this page shows when it was last revised.